Helping seniors stay connected in an increasingly digital world is one of the most meaningful actions you can take in your community. Many older adults want to communicate with family, book medical appointments online, or participate in social activities, but they may not feel confident using smartphones, tablets, or computers. By offering simple digital literacy workshops, Canadians and permanent residents can make a direct and lasting impact.

The best way to begin is by deciding which digital skills you want to focus on. Instead of trying to cover everything, choose one or two practical topics, such as how to make a video call, send photos, use email safely, navigate a tablet, or recognize online scams. A small, well-defined goal makes the session less overwhelming for seniors and easier for you to teach effectively.

Once you have chosen your topic, you can connect with a local organization that already supports seniors. Public libraries, community centres, seniors’ associations, newcomer groups, and retirement residences are often enthusiastic about hosting digital literacy activities. A short message explaining that you want to volunteer your time to help seniors learn basic digital skills is usually enough to get started. Most organizations can assist with the logistics, including booking a room, promoting the event, and sometimes even providing devices for participants who do not have their own.

After confirming the partnership, the next step is to prepare a simple and reassuring lesson plan. Seniors often learn best when instructions are clear, broken into small steps, and tied to real-life situations. Think about how you would explain each action using everyday examples, such as searching for the weather, joining a video call, or taking a picture. Build in several hands-on moments so participants can practise with their own devices. If possible, prepare a short, large-print handout that summarizes the basic steps they can bring home.

Before the workshop, take time to gather the tools you need, which may be minimal. Your own phone, tablet, or laptop is often enough, along with access to Wi-Fi and a few printed guides. If participants are bringing their own devices, remind them to charge them in advance and, if needed, bring their passwords. Simple preparation goes a long way in ensuring the workshop runs smoothly.

On the day of the workshop, your role is not only to teach but also to create a welcoming, pressure-free environment. Many seniors feel hesitant or intimidated by technology. Begin by introducing yourself, explaining the purpose of the session, and reassuring participants that the workshop is meant to be friendly, patient, and slow-paced. Invite them to share what they hope to learn. A warm, encouraging tone helps build trust and reduces anxiety.

As you teach, remember to move at the group’s pace. Demonstrate each action clearly, then guide participants as they repeat the steps on their own devices. Encourage questions, repeat key information, and validate each small success. If someone becomes frustrated, revisit earlier steps and adapt your approach. One-on-one support during practice moments is extremely valuable and often the part seniors appreciate most.

Before ending the session, take a moment to offer follow-up guidance. Encourage participants to keep practising at home and provide information about where they can receive continued support, whether at the library, through additional workshops, or via community tech drop-ins. If you are willing, propose a second session focused on questions or slightly more advanced steps. Ongoing support helps transform a single workshop into lasting confidence.

Once you have completed your workshop or provided individual support, do not forget to register your action on the Time to Act platform. By recording what you did, you contribute to a growing national movement of connection and solidarity. Your action becomes part of a collective map of Canadians strengthening their communities through meaningful acts of care.

Teaching digital literacy is more than showing someone how to use a device. It helps seniors stay connected with loved ones, reduce isolation, access essential services, and participate fully in everyday life. Your time, your skills, and your willingness to help can profoundly improve someone’s sense of autonomy and belonging.

This is a simple action with powerful impact. It is your time to act!